Coaches Capacity Building Forums

Overview

Coaches play a critical role in the provision of in field technical support to QI teams. This training program will strengthen and build the QI capacity of coaches in the regions and augment the QI work aimed at improving service delivery and ultimately at improving national virologic suppression rates. Coaches will support, participate in, and provide input on site QI work. The Coaches capacity building program should instil a greater sense of ownership of the QI work by the coaches and strengthen the reporting at the parish and national (MOH) levels. To build this sustainable model, coaches will have access to training and mentorship from experienced QI experts. This will be a learning and practice model with increased access to learning resources via the QI hub.

Objectives

1. Build the capacity of regional coaches to provide leadership support and expertise to QI teams.
2. To strengthen the capacity of a cadre of health care leaders to support in field staff to navigate QI testing, implementation and spread of successful ideas.
3. To develop a network of QI Leaders in Practice (coaches) to support, strengthen and bridge the QI expectations of in field, regional and national leadership.
4. To develop a learning network across the regions for sharing of ideas, best practices and problem solving.
5. To create a reservoir of evidence-based learning resources from in field examples with proven results in the Jamaican context.

Program Outline

Each monthly session will introduce content and/or provide opportunity for coaches to share progress on in-field activities. QI and leadership theories introduced are meant to support teams to conduct existing and new PDSAs and not to provide additional work for teams. Coaches may have individual assignments that will require their field QI team’s support. This should be short and limited. Leadership in Practice (LiP) assignments are meant to help coaches explore and understand the health system and environment in which they operate from multiple angles, that should lead to the generation of ideas to support teams in developing and carrying out PDSAs.